All goods will be sent to the specified 'Shipping Address' as outlined at the 'Final Checkout', unless otherwise specified.
Based on your location, please allow 3-5 working days to process and deliver your order.
(please allow longer during peak times)
Please contact us for location specific shipping times.
Christmas Delivery Cut-Offs:
We suggest allowing 5-7 working days for delivery during this busy time to process and deliver your order.
Interstate Christmas Cut-off (outside NSW): Friday 18th December 2020
This is our suggested cut-off for pre-Christmas delievery however, this cannot be guaranteed.
Please contact us before ordering to discuss delivery options and timing.
Last interstate dispatch (outside NSW) for 2020 will be Tuesday 22nd December
Last Dispatch and Last Trading Day 2020: Midday - Wednesday 23rd December 2020
Local dispatch only (Sydney Metro) or showroom pick-up before midday.
Orders received through our website after midday will be processed
and dispatched from January 13th 2021
A freight charge will be added to all orders based on the size and weight of the order and the requested shipping address.
Vandoros Fine Packaging use a variety of courier and post services to ensure that you always receive your order in the fastest possible time at the lowest applicable freight cost.
*If you require your order urgently, using express courier services please contact us directly for options.
We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.
Permission to Return and to Receive Credit
We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt .We will Issue Credit to your account or Credit Card in Australian dollars. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.
Damaged or Incorrect Merchandise
We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise.