Terms Of Use

Terms & Conditions
Welcome to Vandoros. The following Terms govern the use of the Vandoros site. By using the site, you agree to be bound by these Terms and to follow these Terms and all applicable laws and regulations governing the site as set out in the policies and guidelines below. Vandoros reserves the right to change these Terms at any time, effective immediately upon posting on the site.

Copyright Notice
Unless otherwise noted, all materials on this web site are the property of Vandoros and are protected by Australian and international copyright laws. This includes the following: website design, images, text, graphics, logos, button icons, photographs, video clips, audio clips, and all software. The site as a whole (meaning the arrangement, collection, and assembly) is © 2009. Vandoros also known as www.vandoros.com.au - ALL RIGHTS RESERVED.

Use
Users have permission from Vandoros to electronically copy and to print in hard copy portions of its site for the sole purpose of placing an order with Vandoros and/or using this site as a shopping reference. Unless Vandoros gives you written permission in advance, you may not reproduce (except as noted above), publish, distribute, display, modify, create derivative works from, sell or exploit in any way any part of the site. Any violators will be prosecuted to the full extent of the law.

Disclaimer of Liability
This site and all contents of this site are provided without warranties of any kind, either expressed or implied, on an "as is" basis. Vandoros will not be liable for any damages of any kind related to your use of this site, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. By your use of this site, you acknowledge that your use of this site and your connection to this site is at your own risk and you assume full responsibility for all costs associated with the necessary servicing or repairs of any equipment used in connection with your use of this site.

Product Descriptions, Images & Colors
Vandoros has gone to great lengths to ensure accuracy in the descriptions and representation of products. Vandoros edit all images using the latest technology with near to perfect colour accuracy; however, while the images on this website have been color-corrected to appear as accurately as possible, their appearance will correspond to the settings on your monitor and may not be exact.

 

If you need to see a sample prior to commiting to your order, please contact Vandoros by phone (02 9966 8868) or e-mail (sales@vandoros.com.au) and we can organise for a sample to be sent to you. NOTE - a small fee may apply.


Inaccuracy Disclaimer
From time to time, there may be information on this site that contains typographical errors, inaccuracies or omissions that relate to product pricing, availability and descriptions. We reserve the right to correct any errors, inaccuracies or omissions, and change or update information at any time without prior notice (including after your order has been placed). We apologise for any inconvenience this may cause. Please understand that while we do our best to provide you with accurate and correct information, it is not possible to guarantee that the site is free of all human or technological errors.

You agree to defend, indemnify and hold Vandoros harmless from and against any claims, damages, costs and expenses (including all lawyer fees), arising from or related to your use of the site.

Links to Other Websites

Vandoros is not responsible for the availability of external sites or resources that may be linked to this website. We do not endorse and are not responsible for any content advertising, warranties, representations, products or other materials on or available from such independent sites or resources.

Privacy

We believe that your privacy and the privacy of all our users is important. At Vandoros we are committed to protecting your privacy. We will not distribute or sell your name or personal information about you to any third party without your expressed permission. Any information you provide to us with will be held in confidence and used only to process your orders, improve our service to you and if you agree to receive e-newsletters from us updating you on specials, promotions and new products.

Violation of the Terms
You understand and agree that Vandoros has sole discretion, and without prior notice, Vandoros may terminate your access to the site, and remove any unauthorised User content, if Vandoros believes that the User content you provided has violated or is inconsistent with the Terms or with the intention behind them, or that you have violated the rights and/or policies of Vandoros, another User or the law. Vandoros may release user information about you if required by law or subpoena, or if the information is necessary or appropriate to release to address an unlawful or harmful activity.

 

Minimum Order

For all customers, a minimum order of $100 + GST applies.

 

Return of Goods

No exchange or refund will be issued for incorrect choice or change of mind.

 

If you need to see a sample prior to commiting to your order, please contact Vandoros by phone (02 9966 8868) or e-mail (sales@vandoros.com.au) and we can organise for a sample to be sent to you. NOTE - a small fee may apply.

 

Faulty or Damaged Goods

If a delivered product is faulty or damaged please contact Vandoros immediately and we will organise to replace or refund the faulty item.

 

All claims must be submitted within 30 days of the invoice date.

 

Delivery

All goods will be sent to the specified 'Shipping Address' as outlined at the 'Final Checkout', unless otherwise specified.

 

Freight

All freight is calculated by Vandoros Fine Packaging at the exact rate as charged by the courier or post service.

 

Vandoros Fine Packaging use a variety of courier and post services to ensure that you always receive your order in the fastest possible time at the lowest applicable freight cost.

 

Vandoros Fine Packaging use the following courier services: Courier's Please for Sydney metro deliveries, Toll Ipec for interstate deliveries and TNT Air for international deliveries.

 

Express Post sachels may also be used for smaller parcels; however, Express Post do not require a signature for delivery, so if you require a signature for delivery please specify this in the delivery instructions and we will ensure that we send your order using a courier service.

 

Prepaid Payment Terms

No goods will be despatched until full payment has been received.

 

Payment can be made by credit card or direct deposit.

 

30 Day Account Payment Terms

All orders must be prepaid unless a 30 day account has been approved.

 

For approved 30 day account customers, full payment must be received within 30 days net from date of invoice.

 

Failure to pay may result in legal proceedings and you will be liable for your total account balance as well as any costs incurred by Vandoros in the retreival of your debt.

 

Trade Login

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